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Warranty and Returns

 

Warranty Service


What Your Warranty Covers
This warranty covers any defect in materials or workmanship, with the exceptions stated below.

How Long Coverage Lasts
This warranty runs for one year from the date of the original purchase. If a defect arises, and a valid claim is received by Prolitec, Inc. after the first year of the Warranty Period, a shipping and handling charge will apply to any repair or exchange of the product undertaken by Prolitec.

What Is Not Covered
This warranty does not cover damage caused by misuse or use other than as intended and described in the product instruction manual, or loss or damage to batteries or removable parts.

What Prolitec, Inc. Will Do
Prolitec, Inc. warrants this product against defects in materials and workmanship. When repair is not practical, Prolitec, Inc. will have the option to replace the defective product with a fully warranted, factory-reconditioned product that is the same or has similar functionality.

 

Return Policy


Unconditional 15 day money-back guarantee. If not completely satisfied, please contact us via our returns form or by calling 205-378-9443 for return instructions and authorization.